Apr 21 2005
RIDGID® has announced that its professional power and pneumatic tools will now carry a Limited Lifetime Service Agreement.
This new service agreement – the only one of its kind in the power tool industry – provides free service and parts on normal wear items, including batteries and O-rings, for life, for the original tool purchaser.
In addition to the service agreement, RIDGID® professional tools continue to carry a 90-day satisfaction guarantee as well as the industry-leading three-year limited base warranty. The announcement was made in conjunction with the launch of an all new line of RIDGID® professional-grade pneumatic tools with the exclusive FastenEDGE Technology™, which offers the professional contractor the best features found on any pneumatic tool anywhere.
All of these tools come with the RIDGID® Limited Lifetime Service Agreement, which means free service and free parts – like O-rings, blades and bumpers – for the life of the original owner. These new pneumatic tools join a line of 40 professional-grade corded, cordless, bench top and stationary tools available at The Home Depot® and industrial supply centers across the United States.
“RIDGID® professional power and pneumatic tools are built to be best-in-class, and the Limited Lifetime Service Agreement proves that we stand behind our products like no other manufacturer,” said Jeff Dils, president of the North American Power Tools Division of Techtronic Industries Co. Ltd. “With the RIDGID® Limited Lifetime Service Agreement, we’re enhancing our leadership position and our commitment to the lasting durability and quality of RIDGID® power tools. We’re offering our customers tools that are not only best-in-class, but carry a service agreement that is the best in the industry.”
Available for all RIDGID® hand-held power tools, bench top, stationary and pneumatic tools bought on or after April 15, 2005, the Limited Lifetime Service Agreement is effective upon registration of the tool via the RIDGID® Web site (www.ridgid.com) or by mail-in registration. All corded, cordless, bench top and stationary tools bought previous to April 15, 2005, can be registered for the Limited Lifetime Service Agreement for 120 days (or until August 12, 2005) for free.