Greyhound Lines Dedicates New Modular Ticketing Building Installed by NRB

Fabricated in less than four months, installed on site in just one day, and ready for customers a few weeks later, the new NRB modular ticketing building provides Greyhound and Peter Pan Bus Lines customers in Washington, D.C. the opportunity to purchase their tickets, check their luggage, and board a bus just footsteps away from the ticketing booth. Prior to the move into historic Union Station, customers had to walk several blocks from the ticketing location to board a bus.

This project has been "in the works for over 20 years", said Craig Leake, Director of Property Projects for Greyhound Lines. Fortunately "we managed to get all the right people, in the right place, at the right time and (it) finally became a reality". The move provides customers with greater connectivity to other modes of transportation and improved access to Express, Greyhounds' premium non-stop service.

"The opening of the new Greyhound bus terminal in Union Station is a win-win for the District. City residents will be able to get a bus ticket at Union Station, the city will get new revenue from the sale of the old Greyhound terminal on First Street NE, and the city and region will get a brand new bus terminal right inside our historic Union Station," said D.C. Delegate Eleanor Holmes Norton in a statement.

Built for Greyhound Lines and their partner Peter Pan, the modular ticketing building, was constructed by NRB and built off-site in their Ephrata, PA plant. The steel and concrete building consists of six modular units and one 18-foot tall sign section. All modules were transported on low-boy tractor trailers overnight, off-loaded and set in place within Union Station using large forklifts the next day.

According to Lee Bachman, Project Manager for NRB, "there are many logistical considerations when taking a large modular building inside another facility - for example, there was only one-inch of room between the top of the modular units and the sprinkler piping" located in the ceiling of the Union Station Bus Terminal.

The building houses two ticketing areas, a luggage storage area, work office, and glass enclosed ticketing area. Interior finishes included ceramic tiled floors, quartz solid surface counters, and acoustical ceilings. The exterior is composed of formed metal panels in Greyhound Blue with storefront glazing for the check-in area.

Bill Brown, Director of Business Development for NRB (USA), states that off-site modular construction is an inherently "greener" process. "Building off-site in a controlled environment not only improves waste management and the construction quality, but it also significantly reduces the on-site activity so disruption, vehicle traffic, workforce travel and disturbance to the surrounding community are minimized". Brown added, "Our modular building process is quicker than conventional construction, so it is fitting that Greyhound choose our express building service for their Express Service ticketing building."